Terms of Service

These terms cover Click to Cockpit, the CRM and lead-management software for flight schools sold by Bryghton Media LLC, a New York limited liability company ("Bryghton Media", "we", "us"). By checking the box to accept these terms, starting a trial, paying for a plan, or using Click to Cockpit, the school or business that signs up ("you", "your school") agrees to them. The person who accepts them confirms they’re at least 18 and authorized to bind the school. If you don’t agree, don’t use Click to Cockpit.

The Privacy Policy, Data Processing Addendum, SMS Terms and Acceptable Use Policy are part of these terms.

Please read sections 5 (messaging compliance), 6 (AI), 9 (disclaimers), 10 (limits on liability), 11 (indemnity) and 13 (disputes, including a jury and class-action waiver). They limit our responsibility and put legal duties on you.

1. What Click to Cockpit is

Click to Cockpit is business software. It helps your school capture inquiries, follow up by text, email and phone, track students, and see which marketing brings in paying students. It’s for businesses only, not for personal, family or household use.

Features marked "Coming", "Soon", "Beta" or "Preview" aren’t part of what you pay for until they’re generally available, and beta or preview features are provided as-is with no commitments. We may add, change or retire features. If we remove a paid feature in a way that materially reduces what you paid for, you may cancel and we’ll refund the unused part of any prepaid term.

2. Plans, free trial and billing

Plans. You pick a plan and pay monthly or yearly. Prices are shown on the Click to Cockpit page and at checkout. Prices don’t include taxes; we add them where the law requires.
Free trial. Every plan starts with a 14-day free trial (30 days if you sign up with a trial code we emailed you). A card is required at signup. Nothing is charged during the trial.
Automatic renewal. If you don’t cancel before the trial ends, your card is charged the plan price when the trial ends and then automatically every month (or every year on a yearly plan) until you cancel. We show this at checkout before you start, and you get an emailed receipt for every charge. On yearly plans we email a reminder before each renewal.
Cancel anytime. Cancel from your billing page (the link is in every receipt), in the app, or by emailing bryghton@bryghtonmedia.com. Canceling during the trial means you’re never charged, and you keep access until the trial’s last day. Canceling a paid plan stops the next renewal; you keep access to the end of the period you already paid for.
Refunds. Fees are non-refundable and we don’t refund partial months or unused time, except where these terms or the law say otherwise. If we charged you by mistake, we refund it in full.
Usage charges. Some things cost us per use (text and call minutes, AI credits, phone numbers, carrier registration fees). Where your plan includes a balance or wallet for them, we show the prices in the app before you’re charged. Carrier and registration fees are set by third parties and can change.
Failed payments. We retry and tell you. If a payment is still unpaid 14 days after it’s due, we may pause the account until it’s paid. We won’t delete data because of a late payment without warning you first.
Price changes. We tell you at least 30 days before a price change applies to you; you can cancel before it does. Founding schools keep their price for as long as they stay continuously subscribed.
Payments are processed by Stripe. We never see or store your full card number. You authorize us (through Stripe) to charge your payment method for all fees under these terms.

3. Your account

Give us accurate signup information and keep it current. Keep logins private, use 2-step login for owners and admins, give each person their own login, and tell us right away if you think someone got into your account. You’re responsible for everything done in your account by your team or anyone using your logins.

4. Your data

It’s yours. The leads, students, messages, files and other information your school puts into Click to Cockpit ("Your Data") belong to your school. You give us permission to host, copy, process, transmit and display Your Data only as needed to provide, support, secure and improve Click to Cockpit for you, as described in the Data Processing Addendum.
No selling. We don’t sell Your Data, rent it, or use it to market to your leads.
Aggregated statistics. We may create and use de-identified, aggregated data (for example, average reply times across all schools) that doesn’t identify your school or any person.
Export and deletion. You can export your leads at any time. After your subscription ends, you can ask for a full export within 30 days; after that we delete Your Data from live systems. Backup copies roll off on their normal schedule, within 30 days, and we keep anything the law requires us to keep.
Your responsibility. You decide who to contact and what to say. You confirm you have all rights, consents and notices needed to give us Your Data and to have us process it, and that you collected it lawfully. You’re responsible for keeping your own copies of anything you can’t afford to lose.

5. Texting, calling and email: your compliance

Click to Cockpit sends messages on your school’s behalf and in your school’s name. Your school is the sender and the party that "initiates" every text, call and email sent from your account. The laws and rules that apply to them (including the Telephone Consumer Protection Act (TCPA) and the FCC’s rules, state telemarketing and "mini-TCPA" laws, do-not-call rules, CAN-SPAM, carrier and CTIA rules, A2P 10DLC requirements, and call-recording laws) apply to your school. You agree to:

Only text or call people who gave your school the consent the law requires (for marketing or automated texts and calls, that means prior express written consent), and keep a record of it. Keep the consent box on your forms and don’t change its wording to remove required parts.
Not upload bought, rented, shared or scraped lists, and not cold-text or cold-call anyone.
Honor opt-outs made in any reasonable way. Click to Cockpit stops texts automatically when someone replies STOP; don’t override it or re-add people who opted out without fresh consent.
Respect quiet hours and do-not-call rules (automations default to 9 am to 8 pm in the lead’s local time; don’t widen them past what the law allows where the lead lives).
Put your school’s real postal address and a working unsubscribe link in marketing emails, and honor unsubscribes.
Tell people when calls are recorded, where recording is turned on, and get consent where the law requires it.
Complete carrier registration (A2P 10DLC) with accurate information before texting through a business number we provide, and keep it accurate.
If you text from your own phone through a texting app, follow your carrier’s rules and the app’s terms.

We give you tools that help (consent boxes, stored proof of consent, automatic STOP handling, quiet hours), but the tools don’t make your messages lawful, and we don’t review your messages, lists or consent records. Nothing we provide (including templates, default wording or anything in this document) is legal advice. You’re solely responsible for your school’s consent records, message content and compliance. We may block, delay or refuse to send any message we reasonably believe breaks the law, carrier rules or the Acceptable Use Policy, and carriers may filter or block messages for their own reasons.

6. AI features

Some features use artificial intelligence (for example, suggested replies, summaries, lead scoring or automatic replies) provided through third-party AI providers.

AI output can be wrong. It can be inaccurate, incomplete, out of date, or inappropriate, and it can sound confident when it’s wrong. AI output is generated automatically and isn’t reviewed by Bryghton Media. It isn’t professional advice of any kind, including aviation, flight-safety, FAA or other regulatory, training, medical, legal, financial or tax advice.
You’re responsible for it. You decide whether to use an AI suggestion. Review AI output before you send it or rely on it, and check anything about safety, regulations, medical requirements, prices or schedules against an authoritative source. You’re responsible for every message you send or let an automation send, including AI-written ones.
Automatic replies. Fully automatic AI replies are off until you turn them on. When on, they’re sent in your school’s name, and you must make sure they’re lawful, accurate and, where the law requires, disclosed as automated.
Your data and AI. We don’t use Your Data to train AI models and don’t allow our AI providers to train their models on it. As between you and us, AI output generated for your account is part of Your Data. Similar output may be generated for others.
We can limit it. We may limit, change or turn off AI features, including to manage cost or misuse.

7. Acceptable use and restrictions

Follow the Acceptable Use Policy. Don’t copy, resell, sublicense, or reverse-engineer Click to Cockpit, use it to build a competing product, or access it by automated means except through features we provide. We can suspend all or part of an account that breaks these terms or the Acceptable Use Policy, especially for spam, unlawful messaging, security risks, or anything that puts our phone numbers, email reputation or other customers at risk. Where we reasonably can, we warn you first and give you a chance to fix it; where the risk is urgent, we may act first and tell you right after.

8. Our property, feedback and third-party services

Our property. Click to Cockpit, its software, design, templates and content (other than Your Data) belong to Bryghton Media and its licensors. While you’re subscribed and in good standing, we give you a limited, non-exclusive, non-transferable right for your team to use it for your school’s internal business. We keep all rights not expressly given.
Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.
Third-party services. Click to Cockpit connects to other services (for example Stripe, Google, phone carriers, texting apps, email providers, AI providers and ad platforms). Your use of them is under their terms. We don’t control them and aren’t responsible for their availability, outages, changes, content or how they handle data, but we’ll tell you if a change materially affects Click to Cockpit.

9. Disclaimers

We work to keep Click to Cockpit running, keep Your Data separate from every other school’s and secure, back it up, and fix problems promptly. Beyond the commitments written in these terms, and to the fullest extent the law allows:

Click to Cockpit, AI output, templates and all related services are provided "as is" and "as available", with all faults and without warranties of any kind, express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and anything arising from course of dealing or usage of trade.
We don’t promise that Click to Cockpit will be uninterrupted, error-free, secure from every attack, or free of data loss; that any text, email or call will be delivered or delivered on time; that carriers won’t filter your messages; that your use will comply with any law; or that it will bring you any number of leads, students, bookings or revenue.
Any results, examples or estimates we show are illustrations, not guarantees.

10. Limits on liability

To the fullest extent the law allows:

Neither side is liable to the other for lost profits, lost revenue, lost business or goodwill, lost or corrupted data, cost of substitute services, or any indirect, incidental, special, consequential, exemplary or punitive damages, however caused and even if it was told they were possible.
Bryghton Media is not liable for claims, fines, penalties or damages arising from messages, calls or emails sent from your account (including TCPA, do-not-call, CAN-SPAM, carrier or call-recording claims); your consent records; AI output or your reliance on it; third-party services, carriers or internet failures; or your breaking these terms.
Our total liability for all claims of any kind relating to Click to Cockpit or these terms is limited to the greater of (a) the fees you actually paid us for Click to Cockpit in the 3 months before the event that gave rise to the claim, or (b) US $100.
These limits apply to every legal theory (contract, warranty, negligence, strict liability or otherwise) and even if a remedy fails of its essential purpose. They don’t limit your payment obligations, your indemnity in section 11, or any liability the law doesn’t allow to be limited. The fees reflect these limits; they’re an essential part of the deal.

11. Indemnity

Your school will defend, indemnify and hold harmless Bryghton Media and its owners, employees and contractors against all third-party claims, government or carrier actions, and the resulting losses, fines, penalties, settlements and reasonable legal fees, that arise from: texts, calls or emails sent from your account; your consent records or lack of them; Your Data or content; your use of AI output; or your breaking these terms or the law. We’ll tell you promptly about a claim and reasonably cooperate at your cost. You may control the defense with counsel reasonably acceptable to us, but you won’t settle a claim in a way that admits fault for us or imposes obligations on us without our written consent. We may join the defense with our own counsel at our cost.

12. Ending the agreement

These terms last while you use Click to Cockpit. You can cancel anytime (section 2). We can end or suspend your account for non-payment, a serious or repeated breach of these terms or the Acceptable Use Policy, risk to the service or other customers, or if the law requires it. We can also end your subscription for any reason with 30 days’ notice; if we do, or if we stop offering Click to Cockpit altogether, we’ll refund any prepaid time you haven’t used and give you time to export Your Data. Sections 2 (amounts owed), 4, 5, 6, 8, 9, 10, 11, 13 and 15 survive the end of the agreement.

13. Disputes

Governing law. These terms are governed by the laws of the State of New York and applicable US federal law, without regard to conflict-of-law rules.
Talk first. Before filing any claim, the side with the complaint must email a written description to the other, and both sides will try in good faith to resolve it for 30 days.
Courts. Any lawsuit must be brought only in the state and federal courts located in New York, and both sides consent to those courts. Either side may bring an individual claim in small-claims court if it qualifies, and either side may seek urgent court orders to protect its data, systems or intellectual property in any court with jurisdiction.
Jury and class-action waiver. To the extent the law allows, both sides waive any right to a jury trial, and claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative action.
Time limit. Any claim must be brought within 1 year after it arises, unless the law requires a longer period.

14. Changes to these terms

We may update these terms. We’ll post changes here and update the date. For material changes, we’ll email account owners at least 30 days before they apply. If you keep using Click to Cockpit after they apply, the new terms apply. If you don’t agree, you can cancel before they take effect.

15. Everything else

These terms (with the documents linked above) are the whole agreement about Click to Cockpit and replace any earlier versions, proposals or statements. If part of them can’t be enforced, it’s enforced to the maximum extent possible and the rest still applies. Not enforcing a term isn’t a waiver. You can’t transfer the agreement without our written consent; we may transfer it to an affiliate or to a buyer of our business or of Click to Cockpit, with notice. Neither side is responsible for delays or failures caused by events outside its reasonable control (other than paying fees). We’re independent contractors; nothing here creates a partnership, agency or employment relationship. You agree to receive notices and accept these terms electronically. Notices to us go to bryghton@bryghtonmedia.com; notices to you go to your account owner’s email.

Contact

Bryghton Media LLC · bryghton@bryghtonmedia.com · (845) 714-9674